Drinks Machine Installation, Servicing and Maintenance

Providing equipment installation, service and maintenance support

Beverage Genius™ offers the following Turn-Key support for existing service-providers:
  • Service and maintenance contracts
  • New equipment installation and commissioning
  • Upgrade and refurbishment of equipment
  • Full project management and support
  • Ad-hoc equipment repair
  • Planned maintenance of equipment
  • R & D and product development

Why choose us?

Ongoing drinks machine servicing and maintenance contracts

Service and maintenance contracts

Do you need additional field-based technical support for your existing operation? – We can help!

For anything from support during peak-times to full coverage in-line with your SLAs – We can help! Tell us what equipment you have and what level of cover you require and Beverage Genius™ can build a service contract to suit.

Drinks machine installation commission and upgrades

Equipment installation, commission and upgrading or refurbishment

Multiple or individual on-site installations – We can help!

For a one-off installation or a multiple on-going or staged ‘roll-out’ use Beverage Genius™ to either supplement your existing team or operate on your behalf to help meet your deadlines.

Project Management and Support

Full project management and support

Do you need assistance to deliver a new project? – We can help!

Do you have something out of the ordinary? For example; a one-off or last-minute project that will leave you short on resource. Beverage Genius™ can step-in.

One off repairs and maintenance support

Ad-hoc repairs and planned maintenance of equipment

Do you need a ‘one-off’ repair to your existing equipment? – We can help!

If you are struggling to find a solution, give Beverage Genius™ a call, we can repair, and source spares, for most types of equipment and get you up and running again.

In need of existing machine installation, service or maintenance, discover how we can help

Do you have existing equipment in need of some TLC? – We can help!

If you have equipment that requires servicing and/or upgrading during the closed season or maybe servicing/refurbishment in readiness for re-sale; Beverage Genius™ can accommodate this either on-site or in our workshops.

For short term or on-going planned maintenance – We can help!

Most beverage equipment requires planned and/or preventative servicing maintenance over a period of time. Beverage Genius™ can help with one-off visits or tailor a service contract in line with your needs.

Do you have an idea or product that needs developing? - we can help!

We have worked with many customers on NPD (New Product Development). If you have a new idea or concept but are not sure how to bring it to the market, or have a product and are looking for a new/different method of dispense then talk to us!  With our many years experience of beverage dispense solutions, we have helped our customers achieve their goals in dispensing new products or improving existing offerings – check out the blog for some case studies.

Service and After-Care packages

All our new machines come with up to 2 years warranty as standard.

For additional peace of mind we offer a range of after-care packages to cover routine servicing and maintenance or repairs that fall outside of standard warranty cover (e.g. faults due to user-error).

We also offer after-care packages for equipment you may already own.

STANDARD PACKAGE

For smaller outlets

This is a 3 year plan that includes the following:

– One on-site equipment service visit per year

– 5% discount on Beverage Genius™ products and spare parts

PREMIUM PACKAGE

For additional care

This is a 3 year plan that includes the following:

 – Two on-site equipment service visits per year

 – 5% discount on Beverage Genius™ products and spare parts

PREMIUM+ PACKAGE

For full coverage

This is a 3 year plan that includes the following:

  – Three on-site equipment service visits per year

 – 5% discount on Beverage Genius™ products and spare parts

Partnerships

We are proud to be UK partner for Electrolux Professional, specialising in their range of beverage dispense equipment and services. We supply, maintain and services their range of frozen, chilled and hot dispense equipment including Slush, Ice Cream and Coffee to list but a few.

Beverage Genius™  have teamed up with the renowned Italian manufacturer, Toschi, to offer you their creamy, indulgent Fior-de-latte Ice Cream. Supplied in powder form, simply mix with water and add to your Beverage Genius™ machine for quality Gelato-style ice-cream! Or why not try their Iced Coffee – CaffeFast.  Simply mix with milk, chill it in one of our machines, and hey presto!

We are proud to work alongside our partners at Icely Done who manufacture and supply their own artisan frozen cocktails to well known bars, pubs and clubs as well as many UK festivals. All products are handmade in their SALSA accredited kitchen with fresh, natural ingredients – a balance of citrus, sugar and natural fruit. Just add booze and go! Icely Done are able to provide equipment on a flexible short or long-term basis, for more details just click here.

Electrolux Proffesional Official Partners
Offical Toschi Ice Cream Partners
Offical Icely Done Partners

Think you could help support our team?

At Beverage Genius™ we are always open to working with new people and bringing different skills on board.  If you have something you think you can bring to the table then why not get in touch and start a discussion we’re always happy to talk!

Want to know more?

There’s only so much information you can display on a web site, so if there is something we’ve not explained well, missed out, or anything else you’d like to discuss about our equipment, products and services, then either give us a call or drop us line and we’ll get back to you.

Explore our latest case studies

Keep up to date with all the beverage updates and news via our blog