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Returns terms and Conditions for Goods and Services

Application of Terms and Conditions 

The Supplier shall supply and the Customer shall purchase the Goods and Services in accordance with the accepted order which shall be subject to these Terms and Conditions; and 

The Contract shall be to the exclusion of any other terms and conditions subject to which any such quotation is accepted or purported to be accepted, or any such order is made or purported to be made, by the Customer. 

Definitions and Interpretation 

In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings: 

“Business Day” 

means any day other than a Saturday, Sunday or bank holiday; 

“Commencement Date” 

means the commencement date for the Contract as set out in the accepted order; 

“Confidential Information” 

means, in relation to either Party, information which is disclosed to that Party by the other Party pursuant to or in connection with this Agreement (whether orally or in writing or any other medium, and whether or not the information is expressly stated to be confidential or marked as such); 


means the contract for the purchase and sale of the Goods and supply of the Services under these Terms and Conditions; 

“Contract Price” 

means the price stated in the Contract payable for the Goods; 


means the person who accepts a quotation or offer of the Supplier for the sale of the Goods and supply of the Services, or whose order for the Goods and Services is accepted by the Supplier; 

“Delivery Date” 

means the date on which the Goods are to be delivered as stipulated in the Customer’s order and accepted by the Supplier; 


means the goods (including any installment of the goods or any parts for them) which the Supplier is to supply in accordance with these Terms and Conditions; 


means a calendar month; 


means the Services to be provided to the Customer as set out in the accepted order; and 


means The FizzBang Beverage Company Ltd trading as “Beverage Genius” a company registered in England under 11694503 

of 20-22 Wenlock Road, London. N1 7GU and includes all employees and agents of The FizzBang Beverage Company Ltd and Beverage Genius. 

Unless the context otherwise requires, each reference in these Terms and Conditions to: 

“writing”, and any cognate expression, includes a reference to any communication effected by electronic or facsimile transmission or similar means; 

a statute or a provision of a statute is a reference to that statute or provision as amended or re-enacted at the relevant time; 

“these Terms and Conditions” is a reference to these Terms and Conditions and any Schedules as amended or supplemented at the relevant time; 

a Schedule is a schedule to these Terms and Conditions; and 

a Clause or paragraph is a reference to a Clause of these Terms and Conditions (other than the Schedules) or a paragraph of the relevant Schedule. 

a “Party” or the “Parties” refer to the parties to these Terms and Conditions. 

The headings used in these Terms and Conditions are for convenience only and shall have no effect upon the interpretation of these Terms and Conditions. 

Words imparting the singular number shall include the plural and vice versa. 

References to any gender shall include the other gender. 

Return of Defective Goods 

If on delivery any of the Goods are defective in any material respect and either the Customer lawfully refuses delivery of the defective Goods or, if they are signed for on delivery as “condition and contents unknown” the Customer gives written notice of such defect to the Supplier within 2 (two) Business Days of such delivery, the Supplier shall at its option: 

replace the defective Goods within 30 Business Days of receiving the Customer’s notice; or 

credit to the Customer the price for those Goods (or parts thereof, as appropriate) which are defective; 

but the Supplier shall have no further liability to the Customer in respect thereof and the Customer may not reject the Goods if delivery is not refused or notice given by the Customer as set out above. 

No Goods may be returned to the Supplier without the prior agreement in writing of the Supplier. Subject thereto any Goods returned which the Supplier is satisfied were supplied subject to defects of quality or condition which would not be apparent on inspection shall either be replaced free of charge or, at the Supplier’s sole discretion the Supplier shall refund or credit to the Customer the price of such defective Goods but the Supplier shall have no further liability to the Customer. 

The Supplier shall be under no liability in respect of any defect arising from fair wear and tear, or any wilful damage, negligence, subjection to normal conditions, failure to follow the Supplier’s instructions (whether given orally or in writing), misuse or alteration of the Goods without the Supplier’s prior approval, or any other act or omission on the part of the Customer, its employees or agents or any third party. 

Subject as expressly provided in these Terms and Conditions, and except where the Goods are sold under a consumer sale, all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law. 

The Customer shall be responsible for ensuring that, except to the extent that instructions as to the use or sale of the Goods are contained in the packaging or labelling of the Goods, any use or sale of the Goods by the Customer is in compliance with all applicable statutory requirements and that handling and sale of the Goods by the Customer is carried out in accordance with directions given by the Supplier or any competent governmental or regulatory authority and the Customer will indemnify the Supplier against any liability loss or damage which the Supplier might suffer as a result of the Customer’s failure to comply with this condition. 

Return of Goods – No Defect 

No Goods may be returned to the Supplier without the prior agreement in writing of the Supplier.  

Subject to the conditions in this Clause, Goods sold in the UK mainland may be returned for a refund, exchange or replacement within 30 days provided they are returned unused, in a saleable condition and in their original packaging. Goods that have been opened, marked/soiled, damaged or used will only be entitled to a partial refund (not exceeding 60% of the purchase price) after assessment by the Supplier. Goods deemed non-saleable will not be refunded and will only be returned at the Customer’s cost. Certain large or bulky items may also be subject to a restocking fee (usually £80). Certain Goods cannot be returned for hygiene reasons. Certain last-in-line or special-to-order Goods may also be non-returnable and will be flagged accordingly. The carriage cost of returns may be refunded in whole or in part to the Customer at the Suppliers discretion.