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Bespoke Solutions
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1 & 2 Year Enhanced Warranties
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Service Support

Service & Maintenance

Providing equipment installation, service and maintenance support as well as spare parts and booking a service call out

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Spare Parts

Buy spare parts to keep your machines running perfectly

From nozzles, mixers, and filters to heating elements and pumps, we stock a range of spare parts for all of our machines. Not sure what spare part you need? Don’t worry our experts are on hand to help just get in touch today.

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Our complete service and maintenance options

Beverage Genius™ offers the following Turn-Key support for existing service providers:

  • Service and maintenance contracts
  • New equipment installation and commissioning
  • Upgrade and refurbishment of equipment
  • Full project management and support
  • Ad-hoc equipment repair
  • Planned maintenance of equipment
  • R & D and product development
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Ad Hoc
Support

Ad-hoc repairs and planned maintenance of equipment

Do you need a ‘one-off’ repair to your existing equipment? – We can help! If you are struggling to find a solution, give Beverage Genius™ a call, we can repair, and source spares, for most types of equipment and get you up and running again.

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Ongoing
Support

Equipment installation, commission and upgrading or refurbishment

Multiple or individual on-site installations – We can help! For a one-off installation or a multiple on-going or staged ‘roll-out’ use Beverage Genius™ to either supplement your existing team or operate on your behalf to help meet your deadlines.

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Project Management

Equipment installation, commission and upgrading or refurbishment

Multiple or individual on-site installations – We can help! For a one-off installation or a multiple on-going or staged ‘roll-out’ use Beverage Genius™ to either supplement your existing team or operate on your behalf to help meet your deadlines.

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Contracted Projects

Service and maintenance contracts

Do you need additional field-based technical support for your existing operation? – We can help! For anything from support during peak times to full coverage in line with your SLA’s – We can help! Tell us what equipment you have and what level of cover you require and Beverage Genius™ can build a service contract to suit.

Our Service Options

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Standard

This is a 1,2 or 3-year plan that includes the following:

One on-site equipment service visit per year and 5% discount on Beverage Genius™ products and spare parts

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Premium

This is a 1,2 or 3-year plan that includes the following:

Two On-site equipment service visits per year and 7.5% discount on Beverage Genius™ products and spare parts

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Recommended

Premium Plus

This is a 1,2 or 3-year plan that includes the following:

Four On-site equipment service visits per year and 10% discount on Beverage Genius™ products and spare parts

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"Beverage Genius were fantastic from my initial enquiries to the installation of our new ice cream machine."

Georgia – Lily’s Cheesecakes

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Service & Maintenance Form

Reason for my enquiry*